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Terms & conditions

Terms & conditions

Welcome to Santorini Best Tours by Omega Travel

To access the services provided by our web site you must be of legal age or have the capacity to act in accordance with the law. Please read the following terms and conditions carefully. By accessing and using this site, you accept the following terms and conditions, without limitation or qualification.

PROTECTION OF INFORMATION

You should assume that all text, graphics, interfaces, photographs, trademarks, logos, sounds, artwork and computer code (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, "look and feel" and arrangement of such Content, contained on the Site is owned or licensed by or to Omega Travel, and is protected by copyright and trademark laws, and various other intellectual property rights and unfair competition laws.

You may download Content displayed on this Site for personal, non-commercial use only. You must retain all copyright and other proprietary notices on downloaded Content. You may not reproduce, republish, post, publicly display, transmit or distribute any Content unless expressly permitted in these Terms or elsewhere on the Site.

PAYMENTS, MODIFICATIONS, REFUNDS & CANCELLATIONS

Omega Travel accepts payments by Cash, Credit Cards (Visa, MasterCard) and PayPal. Deposit (usually 20% of the total amount) is required to secure a reservation and will be listed as Omega Travel OE on the Credit Card and PayPal statement. The rest of the fee is due at the end of the tour and can be paid by cash or credit card (if requested in advance). 

All requests for booking modifications must be sent by e-mail at info@santorinibesttours.com more than three days (72 hours) ahead of your confirmed tour date/time. In that case, and if there is the availability, Omega Travel does not charge any fee.

All requests for cancellations must be communicated by e-mail at info@santorinibesttours.com . If a service is cancelled by the client less than seven days before the scheduled tour date/time, 100% of the price must be paid.

If a service is cancelled by the client more than seven days before the scheduled tour date/time, the price will be refunded completely. 

No refunds, even partial, will be given for cancellations made within seven days of the tour date/time, or once it has started.

If the customers do not arrive on time on the meeting point, Omega Travel will consider this a No Show and cancel the tour. There will be no refunds granted. This term do not apply to cruise ship passengers.

VOUCHERS

Before the start of the tour a voucher with the confirmation number must be shown to our guide. You will receive this by e-mail after payment to purchase a tour at santorinibesttours.com has been made. The voucher also contains all the information about the service, and it is your responsibility to carefully check it immediately after receipt. If you do not receive the voucher within 24 hours you should contact Omega Travel.

DISCLAIMERS & LIMITATIONS OF LIABILITY

Omega Travel, its agents, representatives, and contractors are not liable and will not provide refunds for any events which are caused as a result of acts of God or Governments, war hostilities, political unrest, riots, civil strife, labor dispute, strike, natural or nuclear disaster, fire, theft, epidemics, medical or customs regulations, technical or administrative problems with transport, closure of airports, breakdown of machinery, adverse weather conditions, water shortages or any other occurrences beyond the immediate control of Omega Travel and which, despite all due care being taken, could not have been avoided.

FORCE MAJEURE

In case of force majeure, Omega Travel reserves the right (but makes no guarantees) to offer substitute services that it judges may be an adequate replacement for the originally scheduled service. If no substitute is available, or the substitutes offered are not accepted, no refunds will be given.

WITHDRAWAL

Omega Travel reserves the right, without notice, to withdraw from the terms and conditions of use and to prevent user access to the website.

APPLICABLE LAWS AND LEGAL FORUM

The terms and conditions of use have been prepared and should be interpreted under the laws of the Greek Republic except for the International Private Law. Any controversy deriving from or related to the validity, interpretation, application, implementation and/or termination of these terms and conditions of use or access to services by santorinibesttours.com will be subject to the exclusive jurisdiction of the Court of Athens.